Düsseldorf: Digitized immigration office - so your application will be faster!

Ab 17. März 2025 verbessert Düsseldorf den Service für internationale Einwohner mit digitaleren Abläufen und erhöhter Terminverfügbarkeit.
From March 17, 2025, Düsseldorf will improve the service for international residents with more digital processes and increased availability. (Symbolbild/ANAG)

Düsseldorf: Digitized immigration office - so your application will be faster!

Today, on March 17, 2025, a comprehensive reorganization of the immigration office begins in Düsseldorf, which aims to significantly improve the service for international and residents. This measure is part of a new approach to establish clearly regulated responsibilities and to expand digital options. This will not only increase efficiency, but also save time and path to the citizens.

A central aspect of the new regulations is the possibility of applying for residence permits online. This is intended to reduce the number of necessary visits to the authority and lead to the number of appointments in the immigration office increased by a quarter. Last year, 75,000 personal customer contacts have already been recorded, which underlines the need for such a reform. The Office for migration and integration initiated these measures to speed up the processing of concerns and reduce personal contact.

changes in applying for residence title

The electronic residence permit (EAT), which documents the residence status, is one of the innovations. However, the EAT does not replace the pass; A valid pass remains necessary. It contains personal and residence law data and fingerprints on an integrated chip. The application can now also be made electronically or by post to the state capital of Düsseldorf, Amt 54/33-Backoffice, 40200 Düsseldorf, whereby the EAT is produced by the Federal Printing in Berlin. Handling usually lasts three to five weeks, but in individual cases it can take longer, such as Antenne Düsseldorf reported.

A personal discussion is usually necessary for the EAT, unless it is children under 6 years of age or people who are unable to move in public due to age or physical disabilities. Information and applications are also available via e-mail under Abh-backoffice@duesseldorf.de or by fax on 0211-8929036.

efficiency and service in the focus

The changeover aims to make personal prey to the essential settlement, such as the recording of biometric data. Requests and applications can now be submitted and processed without personal presence. This more efficient processing promises a faster answer to the needs of the international community in Düsseldorf.

The EAT can be picked up at fixed times: Monday to Thursday from 7.30 a.m. to 3 p.m. and Fridays from 7.30 a.m. to 12.30 p.m. Authorization for collection is also possible, which creates additional flexibility. The new regulations are intended to ensure that international living in Düsseldorf will receive an improved and contemporary service that is tailored to your specific needs. These measures lay the foundation for integrated and citizen -related administration in the field of migration and integration.

Details
Quellen