New project for Bochum and Gelsenkirchen: Support in public transport!

New project for Bochum and Gelsenkirchen: Support in public transport!

From now on, employees in Bochum and Gelsenkirchen are deployed as part of the GAFÖG project to improve the passenger service. This initiative is particularly aimed at participants who need support when returning to the labor market. The service includes a wide range of tasks: from the help of buying a ticket to the support of the automatic travel ID automatons to orientation aid in the light rail facilities. The employees are also available at the entrance and exit and at major events to provide information offers and to strengthen customer friendliness, such as localkompass.de reported.

The passenger service is part of the efforts to strengthen customer service at BoGestra. The project is financed by the GAFÖG in cooperation with the municipal funding of the cities of Bochum and Gelsenkirchen as well as the respective job centers. Before the employees were deployed, they went through comprehensive training courses that were carried out by both GaföG and the BoGestra.

opening times of the mobility center

In addition to the amendment to the passenger service, new opening hours for the mobility center (MC) Bochum will be in force from January 13, 2025. The MC will then be open from Monday to Friday from 8 a.m. to 6 p.m. and Saturdays from 9 a.m. to 3 p.m. This represents an adaptation of the previous opening times, which were Monday to Friday from 7.30 a.m. to 7 p.m. and Saturdays from 7.30 a.m. to 4 p.m.

The regular opening times of the customer center in Gelsenkirchen and Witten are also structured in order to offer passengers quick help. The Gelsenkirchen and Gelsenkirchen-Buer customer center are open from Monday to Friday from 8 a.m. to 6 p.m. or 9 a.m. to 5 p.m. These are available on Saturdays from 9 a.m. to 2:30 p.m. The overview of the opening times is crucial to submit the best service offers to public transport users, such as bestra.de

public transport as the basis for sustainable mobility

public transport is an essential element of general interest and plays a central role in climate -friendly mobility. In accordance with the political goals of the federal government, the expansion and modernization of public transport is promoted. Measures such as the nine euro ticket and the Germany ticket are steps in this direction. The aim is to improve the attractiveness and capacities of public transport to increase the passenger numbers, as from bundes- Government.de

The importance of public transport extends beyond mobility supply to social participation and to improve the quality of life. Statistics show that in 2020 20 million passengers used the services of the VDV companies. Public transport thus has far -reaching effects, for example by replacing 14 million car trips every day and contributing significantly to reducing greenhouse gas emissions.