Ludwigshafen: Bahnhofs satisfaction at the low point!

Ludwigshafen: Bahnhofs satisfaction at the low point!

A current analysis of satisfaction with German train stations reveals little pleasant news for the city of Ludwigshafen. According to a nationwide ranking, which is based on ** 177,364 online reviews ** from ** 806 train stations **, the main station in Ludwigshafen is occupied by ** 48. Place of 50 **. The city in Rhineland-Palatinate is one of the worst rated train stations in Germany, with only two other train stations that cut off worse. This can be seen from a report by Merkur

A reason for low satisfaction are the ** constant delays and train failures ** that travelers and commuters often experience. The average rating of the train stations nationwide is ** 3.79 out of 5 stars **, with Ludwigshafen only received ** 2.84 stars ** for its five train stations. This number represents a minimal improvement of ** 0.4 percent ** compared to the previous year.

comparison with other cities

The ratings in the ranking show clear differences between the cities. Leipzig is at the top with an average rating of ** 4.36 stars **, followed by Dresden (** 4.2 stars **) and Erfurt (** 4.16 stars **). In direct comparison, Ludwigshafen occupies the ** 48. Place **, while Leverkusen and Mönchengladbach cut off even worse with reviews of ** 2.83 ** and ** 2.64 stars **. The cities of Mannheim and Heidelberg also do better, with reviews of ** 3.75 ** or ** 3.97 stars **.

Total satisfaction with public transport is not just a problem in Ludwigshafen. According to a study by Kantar , satisfaction with local public transport (public transport) in Germany has reached the lowest value for two decades in 2024. The study, which examined 43 public transport providers in Germany and one in Austria, shows that despite the increasing use of the ** Germany ticket **, which was introduced in May 2023, satisfaction with passengers has decreased.

outlook for the future

From January 1, 2025, the price for the Germany ticket will be raised to ** 58 euros **, which will probably have an impact on the number of users. In order to increase the satisfaction of the commuters, an improvement of the clock frequencies in public transport is required. Providers such as the ** Dresdner Verkehrsbetriebe AG ** and the ** Erfurt Verkehrsbetriebe AG ** are among the leaders in customer satisfaction, while security concerns are an obstacle for many passengers.

Overall, it remains to be seen how the situation in Ludwigshafen and other cities will develop, since both passengers and authorities are required to improve the quality of the rail and public transport offer.