Emergency misuse in Berlin: Every fifth calls for free!

Emergency misuse in Berlin: Every fifth calls for free!

On May 5, 2025, the police in Siegen currently offer information on police reports, traffic reports and violent crimes in the region. Fast decisions are required in emergency situations, which is why the correct handling of emergency numbers and first aid measures is of great importance.

In Germany, emergency number 112 is responsible for fire brigade and emergency services, while the police can be reached via number 110. In acute emergency situations, such as accidents or fires, 112 should be chosen immediately. According to Techniker Krankenkasse , about 20 percent of emergency calls such as Berlin are not real emergency calls, which binds valuable resources and affects the reaction time of the emergency services.

correct emergency call behavior and first aid

The police point out that it is important to stay at the scene, provided there is no danger. Helpful information such as the number of those affected and the exact address should be collected. Relatives should be notified if it is safe and the instructions of the rescue workers must be followed. In a stressful situation, it is important to stay calm and to support others.

The Techniker Krankenkasse emphasizes that emergency numbers are intended for real emergencies. Abuse is not only punishable, but can also result in high costs for the caller. It is recommended to provide important information for the emergency call center: What happened, where did it happen, how many people are affected and what injuries are available.

importance of first aid measures

Learning first aid measures remains a central prerequisite for effective emergency management. Experts advise you to refresh the basic knowledge every five years, even if a simple first aid course for the driver's license is valid for life. The former President of the German Red Cross, Dr. Rudolf Seiter, emphasized that a one -time course is not sufficient.