Fraud warning: Fake Mercedes-Benz E-Mails aim at buyers!

Fraud warning: Fake Mercedes-Benz E-Mails aim at buyers!

Currently consumers are on increased alert, because fraudulent emails that are allegedly come from Mercedes-Benz are circulating. These emails are well designed and contain fake offer catalogs, sales contracts and invoices. The aim of the perpetrators is to move potential buyers to pay for non -existent used cars. The mails reach their victims from unknown senders, who are wrongly pretended to be authorized representatives of Mercedes-Benz.

The senders use fake email addresses and relate to real locations and contacts of the company, which increases the credibility of the news. In some cases, even invented company names are used to give the appearance that the offers would come from the official Mercedes-Benz network. The vehicles are often offered at supposedly unbeatable prices, but the sales outlets and most of the vehicles offered do not exist.

Investigations and fraud prevention

In order to act against this fraud, Mercedes-Benz has filed a criminal complaint for fraud and forgery of documents and is actively cooperating with the responsible investigative authorities. The people concerned are invited to contact each police station in order to report the matter. Mercedes-Benz has also set up a Customer Assistance Center that can be reached on the hotline 00800 9 777 7777 to help unsettled customers.

As a preventive measure, Mercedes-Benz recommends checking the sender of the emails carefully. An overview of all authorized dealers and branches can be viewed on the official website that Mercedes-Benz provides. In addition, it is advisable not to make any payments in advance and only to consider a payment after personal tour of the vehicle.

Caution of bargains

Particularly suspected should be excited about offering that are significantly below the market price. These fraudulent machinations are designed to persuade interested parties to make a advance payment without any real consideration. Mercedes-Benz emphasizes that the protection of customers is the top priority, even if a complete guarantee against such cases cannot be given. Customers should always make sure that they work exclusively with authorized partners and branches to minimize the risk of fraud.

To help possible victims, there are a number of recommendations for fraud prevention. This includes always checking offers for their authenticity and, if unclear, contact with the Mercedes-Benz customer hotline. The situation is once again reminiscent of how important it is to be vigilant and to find out about the procedures of fraudsters.

For more information on this topic, Mercedes-Benz takes. Also Auto Motor und Sport provides further insights into the fraud stitch and gives valuable tips for identifying fake.