Consumer Day 2025: Tips and promotions for your rights in everyday life!

Consumer Day 2025: Tips and promotions for your rights in everyday life!

On March 5, 2025, the Consumer Center Rhineland-Palatinate about the upcoming activities on World Consumer Day on March 15. The central goal is to clarify consumers about their rights and support in everyday questions. In several cities, including Kaiserslautern, Koblenz, Ludwigshafen, Mainz, Pirmasens and Trier, the consumer advice centers operate committed advice centers.

This year's actions focus on consumer rights for online purchases and a class action against Vodafone. In order to actively integrate the citizens, information stands for March 12 and 17 are planned. Topics such as the debt collection, the fakeshop finder and the support for problems with postal and parcel services are presented.

accompanying campaigns and aids

An essential part of the initiatives is the accompanying social media campaign under the hashtag #Gutfürunsallle . Consumer Protection Minister Katharina Binz and the director of the consumer advice center, Heike Troue, play a central role in these efforts. In addition, useful tools, such as sample complaints against poor customer service, are presented to enable consumers to participate.

Further information is available on the website of the consumer center. The Federal Government also took far-reaching measures in this context to improve the consumer situation in Germany. This includes around 100 planned measures that cover topics such as socially fair energy prices and the protection of tenants.

challenges and goals of consumer policy

Consumer policy faces major challenges, especially in view of the rapid digitization, which also requires more security and transparency in the online area. Again and again the need for clear rules in permanent contractual relationships and telephone contracts is addressed. Over 200 advice centers of the consumer advice centers in all federal states offer independent advice and reliable information.

World Consumer Day, which has been committed by international consumer organizations since 1983, serves to draw attention to the rights of consumers and to strengthen awareness of consumer protection. This year, the consumer advice center is organizing 24 free online lectures on the occasion of this day, which offer information on topics such as cost traps and fake shops from March 14 to 18.

The need for a forward -looking European consumer policy is becoming increasingly clear. Topics such as climate protection and sustainable economic development play an increasingly important role. Consumers are to be supported to promote climate -friendly behavior and to be protected from risks. The Consumer center demands a sustainable consumer policy to achieve long-term stabilization of our economic system.