Network shock in Bornich and Weisel: Citizens without Internet and telephone!

Network shock in Bornich and Weisel: Citizens without Internet and telephone!

On March 28, 2025, the citizens in Bornich and Weisel in the Rhein-Lahn district have to deal with serious difficulties. According to SWR Aktuell , over 1,000 people in the region are affected by a complete failure of the Internet, television and fixed network telephones. The reason for this disorder lies in a network problem of the German fiber optic, which appeared on Monday evening at 9:10 p.m.

Mayor Elias Oliver Metz (SPD) from Bornich estimates that at least half of the households are affected, while Hubert Erdkamp, ​​the mayor of Weisel, even speaks of two thirds of the residents. The situation for local companies and older people who do not have a cell phone and therefore cannot make an emergency call is particularly critical

cause of the network failure

The cause of the network failure now seems to be clear. Metz reports that the German fiber did not pay their electricity bill, which meant that the fiber optic distributor was no longer supplied with electricity. The company stated that an internal error in data processing was responsible for non -payment. The development not only alerts citizens, but also raises questions about the reliability of the company.

On Tuesday, those responsible for German fiber had announced that the network should be functional again during the same day. However, these promises were not fulfilled. The mayor of Bornich said on Thursday that there are still problems with the power supply. Investigations by the ben Kurier show that the non-payment is linked to the interruption of the care. Deutsche Glasfaser himself confirmed that there were complications in invoicing, which should now be clarified.

economic and security consequences

The effects of the network failure are far -reaching. Mayor Metz expressed sharp criticism of the company's ability to communicate and made it clear that the transfer of information by email was problematic for many citizens because many had no mobile internet. The incident represents an economic problem for companies that rely on Internet services, and a security problem for citizens without smartphones that cannot help help in an emergency.

Deutsche Glasfaser has offered affected customers to turn to compensate for customer service, but it remains unclear whether there have been similar incidents in the past and how possible compensation should be implemented. Overall, the incident throws a bad light on the reliability and service of the company, which has already been criticized in the past due to demolished expansion projects and resolved pre -contracts. The failure of the network has not only technical, but also social implications for the residents in Bornich and Weisel.